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Archive for May 2010

Emotional Quotient (EQ) refers to an someone’s ability and understanding of his or her emotions along with his or her colleagues’ emotions at the workplace to create better work coordination and environment.

Basically, Intelligence Quotient (IQ) defines the level of intelligence an employee possesses to understand, interpret and implement one’s knowledge in varied situations leading to his or her growth as well as the Company’s.

IQ is mainly used to measure one’s cognitive capabilities, such as the capacity to learn or understand new situations; reasoning through a given predicament or setting and the ability to apply one’s knowledge in current circumstances. Emotional Intelligence (EI) skills do not limit themselves to sympathy, intuition, imagination, flexibility, stress management, management, truthfulness, genuineness, intrapersonal skills and interpersonal skills but extend far beyond these.

When working in an organization, an employee with higher EI than others can convince his or her colleague(s) about a certain argument by appealing to their emotions rather than presenting facts and figures. While judging an individual’s EI, keep in mind these few points:

* An employee’s ability to comprehend and apply his or her personal emotions
* An employee’s ability to express his or her feelings, beliefs and thoughts
* An employee’s ability to recognize and appreciate his or her own potential
* An employee’s ability to manage his or her personal and professional life under stress and pressure
* An employee’s ability to adapt to different work environments and handle varied challenges that come his or her way
* An employee’s ability to possess self-confidence
* An employee’s ability to not only work towards the growth of the Company but also towards the growth of his or her co-workers

For best results, employees must develop communication and organizational skills for good decision-making as well as good inter-personal relations with co-workers. An individual’s success rate at work depends on his or her EQ as well as IQ in the ratio of 80:20.

Why 80:20? Well, because, EQ help individuals build and maintain relations with peers and superiors, increases productivity and opens up doors for clarity in communication.

While hiring, corporates look at an individual’s EQ rather than IQ. Having a high IQ will help build interpersonal and intrapersonal skills to a certain extent, unlike EQ, which talks about one’s character based on the way he or she writes or replies to mail, collaborates and networks with peers and subordinates and works towards attaining Company goals.

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